QBE Insurance — Insurance Agency in Brisbane City

Reviews of QBE Insurance

• Richard

  Added 2016.09.11

  The best part is when you do call back the following week the operator has no clue who said will give you a call back; and still not able to answer my questions which I have had for weeks now, let alone address any of my concerns as a paying consumer.
• Charles

  Added 2016.07.06

  Ever since my claim submitted nearly TWO MONTHS ago I am still waiting, I even submitted ALL documents as they requested. QBE has been MISLEADING throughout EVERY SINGLE step of my motorcycle claim.
• Jayden

  Added 2016.07.05

  Their claims experience is the worst imaginable....they take days of harrassment to even return a phone call.
• Isabella

  Added 2016.06.13

  Is 1 really the lowest score I can give this appalling company?
• Emma

  Added 2016.02.26

  Every time I call they say the same line of excuses such as "We have had many claims; you have to wait your turn" or "We are very sorry" "The assessor is on lunch".. then they lie and say they will call back by the end of the week or in two days and they never call you back?!! (Why say that?)
• Owen

  Added 2016.02.18

  After two months of calling these people, they will treat you like you are not a consumer with entitlements that has been paying these lairs.
• Alyssa

  Added 2015.12.03

  Never ever use qbe tell you you are covered fir storm damage and won't pay out. Been with this company for over 20 years only ever tried to claim twice wouldn't pay out. Broken television that's been on policy fir 20 years tell you it's accidental coverage and "oh sorry you are not covered"Get told they will call you in 24-48 hours they don't even bother returning your call. Charge top premiums poor service. Maybe they should learn customer service. 0/10
• Ryan

  Added 2015.07.19

  I am still waiting on these liars to give me a call back, they said this would happen three weeks ago.
• Bryan

  Added 2015.05.16

  I dont know why QBE staff think just because they have "many claims" that this is the consumers problem now??
• Owen

  Added 2015.04.15

  I WISH i never chose QBE Insurance; I will never do business again with them and highly DO NOT recommend Motorcycle Insurance with QBE.
• Austin

  Added 2013.12.10

  Maybe get more staff or do not even offer insurance? I am so disgusted by the way iv been dealt with by QBE INSURANCE.
• Isaiah

  Added 2013.09.25

  It is obvious that my problems are non of their concerns as they simply dont care; however they FULL expect their problems and delays to be part of your problem. This is QBE INSURANCE!!! Never Again!!!
• Elijah

  Added 2013.08.31

  Dodgy idiots. Waiting for my car for over 4 weeks. Woman I spoke to on the phone was very rude and lied constantly about it's progress. They're snakes. Do not trust. Find somewhere else.
• Devin

  Added 2013.06.24

  Suncorp customers in Airlie Beach are very impressed by the quick response of their insurers....4 months after the cyclone, QBE haven't even restored power to our building and they simply don't care enough to even return phone calls. Management at QBE deem themselves above taking calls from customers....little wonder their customer satisfaction ratings are the worst of any insurance company.
• Colin

  Added 2013.06.13

  Had travel insurance with QBE and unfortunately when we were overseas we had our hire vehicle broken in to and a lot of our valuables including passports were stolen, QBE was nothing short of amazing whilst we were overseas with helping us and giving us all of the information we needed. When we returned home the claim was all too easy, our insurance rep Mary was brilliant - always got back to us quickly and processed our claim in no time. Couldn't be happier with the process